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Mamamade Help Centre

<span style="color: rgb(86, 88, 103); font-family: proxima-nova, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: break-spaces; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We deliver every Tuesday and Friday.&#xA0;<span style="color: rgb(86, 88, 103); font-family: proxima-nova, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: break-spaces; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Orders placed by 3pm on Sunday will be delivered Tuesday<span style="color: rgb(86, 88, 103); font-family: proxima-nova, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: break-spaces; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Orders placed by 3pm on Wednesday will be delivered Friday<span style="color: rgb(86, 88, 103); font-family: proxima-nova, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 17px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: break-spaces; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please keep your eyes peeled for notifications from DPD - you&apos;ll receive a 1-hour slot on the day of delivery.&#xA0;

We deliver every Tuesday and Friday. Orders placed by 3pm on Sunday will be delivered Tuesday. Orders placed by 3pm on Wednesday will be delivered Friday. Please keep your eyes peeled for notifications from DPD - you'll receive a 1-hour slot on the d

How soon after purchase will I receive my bundle?

Delivery

What if my child doesn't like the food?

How do I store Mamamade meals?

How do I cook the Finger Foods?

Can the Finger Foods be eaten cold?

My baby didn't finish their puree - how long will it keep in the fridge for?

How long will the food keep once defrosted?

Can the food be heated up again?

Are your meals CMPA friendly?

What milk should I use with the porridge?

Do you have any allergy-friendly meals?

Food

Where do you deliver?

How should my food arrive

Can I pick my delivery day?

I'm going on holiday in the UK, can I take the meals with me? Will they keep?

My meals arrived defrosted are they still ok to eat?

Can I pause my plan?

How do I skip or reschedule a delivery?

Can I swap for a different bundle?

How do I change my delivery address?

Where do I find my referral link? / How do I refer a friend?

Can I give my unused Mamamade loyalty points to someone else?

Account Management

Can I buy a one-off instead of subscribing?

Is your Merch for sale?

Do you have a referral programme?

Can I order porridges on their own?

What is the cutoff time for making changes to my upcoming order?

Ordering

What size are the packs? I need to make sure they fit in my freezer!

How do I return my Mamamade packaging?

Why is there a trace warning on the packaging?

Packaging

What do the numbers on the back of the pack mean?

How soon after purchase will I receive my bundle?Updated 2 years ago