Mamamade Help Centre logo
Mamamade Help Centre logo

All articles


Questions about Mamamade's Delivery Service


How soon after purchase will I receive my bundle?

We deliver every Tuesday and Friday. Orders placed by 3pm on Sunday will be delivered Tuesday. Orders placed by 3pm on Wednesday will be delivered Friday. Please keep your eyes peeled for notifications from DPD - you'll receive a 1-hour slot on the d

Where do you deliver?

We're proud to help parents across the UK, however there are a few areas we’re not able to reach quite yet:. AberdeenArgyllArranDundeeEire (Republic of Ireland)GuernseyIsle of ManNorthern HighlandsNorthern IrelandOrkney ShetlandJersey. If you're unsu

How should my food arrive

All of our meals, from purees to Toddler ready meals, are delivered frozen with dry ice. Dry ice evaporates over time, so there's no need to worry if the 'ice packs' seem empty. This is totally normal! As long as your meals are cold to the touch - as

Can I pick my delivery day?

At the moment we do not offer this functionality, though it's something we're working on - so stay tuned for more news from us!. We deliver every Tuesday and Friday. Orders placed by 3pm Sunday are delivered on Tuesday. Orders placed by 3pm Wednesday

I'm going on holiday in the UK, can I take the meals with me? Will they keep?

We can deliver across the UK, in most locations apart from Northern Ireland and the Highlands - so we can meet you wherever you are!. If you'd like to bring meals with you from home, we recommend putting them in a cool bag with ice packs until they c

My meals arrived defrosted are they still ok to eat?

As long as the meals are still cold on arrival, as if they've been in the refrigerator, they can safely be put in the freezer.