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Mamamade Help Centre

<p id="isPasted" style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(33, 43, 54); font-family: -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&apos;re proud to help parents across the UK, however&#xA0;there are a few areas we&#x2019;re not able to reach quite yet:&#xA0;<p style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(33, 43, 54); font-family: -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Aberdeen Argyll Arran Dundee Eire (Republic of Ireland) Guernsey Isle of Man Northern Highlands Northern Ireland Orkney Shetland Jersey<p style="margin: 0px 0px 1em; line-height: 1.4; color: rgb(33, 43, 54); font-family: -apple-system, &quot;system-ui&quot;, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you&apos;re unsure whether or not we can deliver to you, drop us a message with your postcode, and we&apos;ll check with our carbon-neutral delivery partner for you!

We're proud to help parents across the UK, however there are a few areas we’re not able to reach quite yet:. AberdeenArgyllArranDundeeEire (Republic of Ireland)GuernseyIsle of ManNorthern HighlandsNorthern IrelandOrkney ShetlandJersey. If you're unsu

Where do you deliver?

Delivery

What if my child doesn't like the food?

How do I store Mamamade meals?

How do I cook the Finger Foods?

Can the Finger Foods be eaten cold?

My baby didn't finish their puree - how long will it keep in the fridge for?

How long will the food keep once defrosted?

Can the food be heated up again?

Are your meals CMPA friendly?

What milk should I use with the porridge?

Do you have any allergy-friendly meals?

Food

How soon after purchase will I receive my bundle?

How should my food arrive

Can I pick my delivery day?

I'm going on holiday in the UK, can I take the meals with me? Will they keep?

My meals arrived defrosted are they still ok to eat?

Can I pause my plan?

How do I skip or reschedule a delivery?

Can I swap for a different bundle?

How do I change my delivery address?

Where do I find my referral link? / How do I refer a friend?

Can I give my unused Mamamade loyalty points to someone else?

Account Management

Can I buy a one-off instead of subscribing?

Is your Merch for sale?

Do you have a referral programme?

Can I order porridges on their own?

What is the cutoff time for making changes to my upcoming order?

Ordering

What size are the packs? I need to make sure they fit in my freezer!

How do I return my Mamamade packaging?

Why is there a trace warning on the packaging?

Packaging

What do the numbers on the back of the pack mean?

Where do you deliver?Updated 2 years ago