Account Management

Articles

Can I pause my plan?

Reach out to our Care Team and we can help you pause your subscription or skip your next delivery. Just a reminder, orders that have already been processed cannot be cancelled.

How do I skip or reschedule a delivery?

Simply log in to your Mamamade account and click on the 'Edit my Bundle' button. From there you will be able to skip future deliveries or change the next date. Please note that the 'Leaving the Kitchen' date refers to when the order will be processed

Can I swap for a different bundle?

Of course!. Simply log in to your Mamamade account and click on the 'Edit my Bundle' button. From there you will be able to choose 'Change my Bundle.'. Please note that the 'Leaving the Kitchen' date refers to when the order will be processed. We are

How do I change my delivery address?

To update your delivery address, simply log in to your Mamamade account and click the 'Account' section. There you can edit your address for future orders. Please note that we are unable to make changes to boxes that have already been processed.

Where do I find my referral link? / How do I refer a friend?

It takes a village - so we love learning about friends sharing the love and the load. Log in to your Mamamade account and navigate to 'Loyalty Rewards'. From there you'll find your unique referral link under 'Refer Friends.'. Your friend will get £10

Can I give my unused Mamamade loyalty points to someone else?

Absolutely! What an amazing way to share the love and the load. Simply drop our care team a line at c[email protected] and they'll help arrange this for you!